Abak Time and Billing Software
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professionals@work
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professionals@work
professionals@work Enterprise
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Testimonials

On the quality of professionals@work

On the quality of our Technical support

 

---------------------- On the quality of professionals@work ----------------------------

..we have reduced the time it takes to produce weekly invoices..

"Since implementing professionals@work we have reduced the time it takes to produce weekly invoices from 2 days to a few hours. It has allowed us to reallocate staff members from mundane administrative tasks to revenue generating activities. professionals@work has paid for itself in a very short amount of time !"

Glen Mund (President)
Plus Computer Solutions Ltd
Vancouver, BC, May 2005
WebSite : www.plus.ca

..how much better this program is from anything else..


"First of all I'd just like to say how much better this program is from anything else I've used. It truly is a great time keeping program.”

Eric Matthews,
nnovative Computing Systems,
California, May 2004
WebSite : http://innovativecomp.com/

I did my billing cycle in three days with professionals@work instead of 2 weeks

"I am very happy with my new professionals@work time and billing solution and I would be happy to provide a reference. It used to take me 2 weeks (10 business days to complete my billing cycle). Last month I did it in 3 days. Since this was my main objective in switching to professionals@work, I am very satisfied in this regard. My invoices look far more professional and the link with ACCPAC is working great. Since I also have more reports directly from professionals@work, I don't have to do anymore excel reports for clients or interal purposes at month end. I found professionals@work intuitive to learn.

Certainly, you can pass on my number and I will be happy to tell of my positive experience with professionals@work."

Mara Matson,
VP Finance,
Media Profile
Toronto, Ontario

professionals@work is a great product. Easy to use! Fast to implement! And great Support

THIS IS A GREAT PRODUCT IF YOU ARE IN ANY PROFFESSIONAL CONSULTING TYPE BUSINESS. WE ARE RECOMMENDING IT TO ALL OUR CHANNEL PARTNERS AND CLIENTS ALIKE.

"professionals@work is a great product. Easy to use! Fast to implement! And great Support with a ROI of less than a month! We implemented in less than a week – three days to be exact and trained end-users for an hour! What do we have now? A time and billing system that is fully integrated into our accounting software that has reduced our billing and accounting cycle to 20 percent of what it was before!
We recommend it for any professional firm that is looking for a robust, stable and fully integrated time and billing solution. So on a scale of 1 to 10 we give it 15! Bottom line this product is filled with features. The developer is very responsive to our needs. Support is great. And to top it all it is extremely easy to use and with professionals@work thin client our consultants can enter time from the client site and get paid for time entry!"

Our Story

"We are a Professional IT Consulting Firm in Vancouver, British Columbia, Canada. We have over 300 clients and 10 employees. In 2000 we had to do an upgrade to a new system since our old one was no longer supported. The new time and billing solution promised us everything we needed--Complex tax and expense calculation, tight integration with our accounting software and Flexible billing. However it never worked! Many promises broken and NINE months in to the project we had to go back to a manual system. Yes Pen and Paper for an IT Consulting Firm! Embarrassing to say the least. Plus we had to add a new administrative staff. So we were “once bitten twice shy!” We reviewed professionals@work for a very long time. Our due diligence required us to review the company, the product and the support. At first we where very hesitant. In fact we looked at many time and billing systems – however none where as integrated into our accounting software as professionals@work and for the price point that was affordable. In the last week of August 2003 we did our conversion and have been billing and paying expense reports out of professionals@work. September 2, 2003 was our live date. It was that easy!! No headaches, no fuss and no hassle. We find the product easy to use; it handles our complex tax and expense calculation and provides for flexible billing."

"BOTTOM LINE: THIS IS A GREAT PRODUCT IF YOU ARE IN ANY PROFFESSIONAL CONSULTING TYPE BUSINESS. WE ARE RECOMMENDING IT TO ALL OUR CHANNEL PARTNERS AND CLIENTS ALIKE."

Arian Soheili, BBA
Managing Director
Cantatus Systems Group, Inc.
Vancouver, BC
WebSite: www.cantatus.com

professionals@work is an extremely versatile time and billing program

"professionals@work is an extremely versatile time and billing program. It contains enough settings to satisfy the most complex company setup and yet is simple enough for quick time entry. Time is easily approved and invoices can be generated individually or in a batch. Expenses can be input and sent directly to Accounts Payable. professionals@work also contains enough data to keep management updated on the status and history of clients, projects and employees. With the addition of its time bank module, you can accrue and track time for employee’s sick, comp or vacation time. With direct integration to many accounting systems, professionals@work is an asset to any company.”

Laura S. Kasman
KasTech Consulting
Website: www.kastechco.com

I have been so impressed by the level of support

"I have been so impressed by the level of support I have received from the professionals@work team. My questions are always answered promptly. The staff at professionals@work seem to thank me for thinking of them every time I call with an inquiry even if it is a technical issue. They are patient and very thorough."

Mary Steacy, CMA
Principal Partner
Equation Technologies
Website: www.equationtech.com

professionals@work's screens are nicely laid out and easy to use

"professionals@work's screens are nicely laid out and easy to use. The software provides an excellent array of reports, invoices, and formatting options… Added in the upcoming version are fully sortable tables, enabling the user to run queries and sort data without having to run reports."

Ted Needleman
Accounting Today
Website: www.electronicaccountant.com

professionals@work has enabled us to improve our productivity quite considerably.

OKA Computer Systems Ltd., an information technology consulting firm based in Montreal and employing more than 125 people, has been using the professionals@work management software since last year. The firm used to use software developed in-house, but found the possibilities to be limited. Since professionals@work was introduced, it has observed significant gains in productivity and efficiency, and a considerable return on its investment.

"professionals@work has enabled us to improve our productivity quite considerably, to simplify information management for all our projects and to eliminate duplicate inputs. Billing is now integrated into our projects before being transferred to ACCPAC. In addition, our performance indicators now generate all the information we need … and more!"

Charles Trudel
Chief Accountant
OKA Computer Systems Ltd.
Website: www.oka-info.com

The flexibility professionals@work gives us at the billing stage is exactly what we were looking for.

MSI Technologies, a management software integration firm from New Jersey, has changed radically since its creation nearly 20 years ago. Over the years, it has developed new services and new products. As its operations grew steadily, it had no choice but to improve its project management procedures, to reduce costs and improve efficiency.

"The fact that our employees now enter their own timesheets and expense accounts has greatly improved the billing stage. Among other things, professionals@work enables us to avoid many of the error risks that previously existed, in addition to providing us with extensive information in real time. The flexibility professionals@work gives us at the billing stage is exactly what we were looking for. Our ACCPAC accounting system does the rest!"

" professionals@work is a fantastic tool because it allows us to avoid double-entry and invoicing errors. Our profitability has increased significantly since we started using the software."

Dale Baver
Principal Partner
MSI Technologies, LLC
Website: www.msitechnologies.com

 

---------------- On the quality of our Technical support ---------------------

GREAT support over the past 2 days.


Martin,

Thanks so much for your GREAT support over the past 2 days. You are very much appreciated.

Ed Kriner
Systems Administrator
Indecon, Inc.
115 West Washington St, Suite 1310
South Indianapolis, Indiana 46204
http://www.indecon-consulting.com


You guys are the best to deal with on resolving the problems.

My problem was solved. Thanks for all your assistance regarding this. You guys are the best to deal with on resolving the problems. Your tech support is the best. Keep up the good work.


Wendy Schwartz,
Advanced Applications, professionals@work Business Partner
Houston, Texas, October 15th 2004
Website: www.advanceapplications.com

I had a great teacher!!

"Thank you so very much for your help this morning. You have been very patient and always very helpful!! I was able to complete the upgrade, re-index the data and changed the password - successfully this time!!! I had a great teacher!!
Thanks again"

Rosemin
Equation Technologies, Richmond Hill, Ontario
Website: www.equationtech.com

Quality Control department, for his top-quality support

"I'd like to take the opportunity to thank Martin Poirier, at the Quality Control department, for his top-quality support to CIA France this week. Line, our secretary in our Aix-En-Provence (France) office has just left for the day but she is leaving quite content knowing that she'll be able to print out her invoices bright and early monday morning. Thanks to the whole support team for their support on this project. I can assure you that you've gained a lovely public image in France."

Sylvie Pratte
CIA
Website: www.cia.ca

You guys are awesome

"You guys are awesome!. I have never worked with a software developer before who corrects problems as fast as you do! Thanks very much. I really appreciate the fast turnaround.”

Cathy Steeves,
Evolving Solutions, May 12th 2004
Scarborough, Maine (USA)
WebSite: http://evolvingsolutions.com

Excellent Technical Support

"I must say that your technical support technician quickly assessed my problem area and provided me with an immediate solution. Keep up the good work!"

David-Yoann Tremblay,
Network Manager and Computer Technician,
Trigone Inc

The service and support with this, our first install, has been amazing!


"A big thank you so far to you, Eric Lacourcière, and the rest of the professionals@work team I've been in contact with - Martin, Marie-Josée, Dave. The service and support with this, our first install, has been amazing! You guys have all been a very big help to me and to our client, Wallace Macdonald & Lively. Because of this I'm very excited about this product and look forward to more installations. It's nice to know I have someone there for support when I need them. We deal with other third party products for ACCPAC and we don't receive support like this. Keep up the good work, and be sure to pass this message on to the others for me... "

Chris Thurrott, B.Comm, MCP + I, MCSE
I.T. Consultant
Grant Thornton LLP (Moncton, NB)
Website : www.grantthorton.com

 

 

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AGI Group

2700 boul. Laurier
Edifice Champlain, suite 1210
Sainte-Foy (Quebec)
Canada, G1V 4K5
888.849.8059
sales@abaksoftware.com



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